Resort Policies

Resort Policies

It’s important to us that each Guest is given appropriate information to make their stay as comfortable as possible. For questions and additional details, please contact the Resort to speak with one of our helpful Team Members.

*Valid credit card required at check-in

Rules & Terms

Room Availability

Check In: 4pm
Check Out: 12pm

Early check-in and late check-out information

  • Check-in time: 4:00pm
  • Check-out time: 12:00pm
  • Minimum Age to register: 21
  • Late Check-out Fee: 1:00pm $50 +tax, 2:00pm $75 +tax, 3:00pm $100 +tax, 5:00pm $150 +tax, after 5:00pm full rate

Minimum age to register

  • Guest must have 21 years or older to check-in.
  • To register guest to your room / reservation must be 21 years or older with authorization by primary guest registered in reservation. The number of guests registered may vary based on capacity of sleeps per room category.
  • Children 18 years of age and younger stay free in their parent’s room when using existing bedding.

Cancellation Policy

  • Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.

WiFi availability

  • Free standard in-room and lobby Wi-Fi

Parking at the hotel

The Caribe Hilton hotel has on-site parking as well as valet.

  • Self-Parking: $25.00
  • Valet Parking: $32.00
  • Secure Parking: Available
  • Covered Parking: Available
  • In/Out Parking: Available
  • Other Parking Information: Rates listed per day. Hourly rates available.

Accepted forms of payment

We take all major forms of US-based credit cards and a valid credit card is required at check-in.