Services and Amenities at Caribe Hilton. Couple sitting on a dock overlooking the blue ocean.

Services & Amenities

Staying at Caribe Hilton is staying at a home away from home. This is a hotel experience unmatched.

Guest Services

The little things make life a little sweeter, here are the ways we’re focusing on your stay and making them not just memorable – but unforgettable:

  • A concierge desk with multi-lingual staff
  • Photocopying and printing service
  • Audio/visual equipment rental
  • Express mail services
  • Tour and guest activity/recreation desk
  • Luggage storage
  • Elevators

Please note, minimum check-in age is 21

Need something else? Text us at +1 787 489 5422 for assistance any time of day.

Hotel guest being greeted at the Front Desk by a Caribe Hilton Team member.

Taxis & Parking

With parking available and connections to ride share and taxi services, we make it easy to catch a ride.

  • Self Parking: $25/day
  • Valet Parking: $32/day
  • Taxi & Shared Transportation: Have the taxi drop you right outside the hotel lobby or use a ride share and get picked up at the end of our driveway just outside Mojito’s Restaurant.
  • Shuttle Service: We do not currently offer a resort-operated shuttle service.
  • Private Transportation: Visit the Concierge Desk to arrange private transportation to any destination around the island.

Shop On-site

With our on-site shops, everything you need is within walking distance.

  • Tropical Togs: our on-site clothing store for adults. 9:00am to 9:00pm
  • Tropical Tots: our kids’ clothing and toy store.
    9:00am to 5:00pm
  • Viaggi: our on-site gift shop offering a variety of items from local souvenirs to clothing, beach essentials, snacks, sundries and beverages.
    7:00am to 10:00pm
  • Automated Teller (ATM)
    24-Hours
Couple embracing in tiered hotel pool with green landscaping in the background.

Pools & Beach

Whether you dive into our infinity pool or float along the ocean waves at our secluded beach, there is plenty of choice at Caribe Hilton:

  • Infinity pool
  • Kids’ fountain pool
  • Two hot tubs
  • Pool cabanas for rent
  • Swim-up Pool Bar, with exotic cocktails and a range of drinks and snacks.

Fitness Center

Move your body, get your heart pumping, and feel the benefit it can have on your health. Our gym is open 24 hours a day and includes:

  • Treadmills
  • Elliptical machines
  • Peloton bikesTM
  • Free weights
  • Strength training machines

Additionally, certified exercise specialists conduct daily fitness programs such as:

  • Water aerobics
  • Outdoor yoga
  • Abdominal workouts

Check the daily activities for details on classes and times.

Zen Spa Océano

Take some time for you or include your partner in the relaxation, our rooms are designed to keep the serenity in so you can have a solo or shared moment of peace and rejuvenation. At Zen Spa Océano, you can enjoy the:

  • sauna and steam rooms
  • relaxation lounge
  • outdoor heated whirlpool
  • couple’s massage suites
  • hair salon
  • spa boutique
  • hydrotherapy room (access through an additional booking)

Activities to Enjoy

How you’ll spend your day is up to you. Whether that’s soaking up the Puerto Rican sun or making memories through Caribe Hilton’s list of experiences.

From scuba diving to reef tours, to tennis practice to spa leisure days, life is what you make it – and at Caribe Hilton, make life your own.

Family-friendly vacations at Caribe Hilton. Family of four sitting on bed enjoying in-room dining.

Moments for the Whole Family

Create memories over a family tennis lesson, play together in the pool or the kids’ fountain, or take a break from the beach and play a family game of giant chess.

Whatever your ideal family holiday looks like, spend it together at Caribe Hilton.

Accessible to All

Everyone deserves their slice of paradise, and at Caribe Hilton, we ensure that people with disabilities receive the same services and amenities but with adjustments to their needs. Accessible accommodations include:

  • Roll-in showers*
  • Accessible tub/shower*
  • Lowered peepholes and thermostat controls
  • Audio/visual fire alarm indicators (strobe lights)
  • Bed shaker for alarm
  • TDD device for telephone communications
  • Door knocker strobe that flashes when someone knocks on the door.
  • A telephone ring indicator
  • Accessible facilities in dining areas, pool, the front desk, parking, fitness center, and elevators.

*Roll-in showers and accessible tubs/showers are in different room types. One room won’t contain both.

Tropical Gardens & Bird Sanctuary

Connect with nature in our tropical gardens and bird sanctuary. A space filled with lush greenery and a captivating landscape, it will make you fall in love with the world all over again.

  • Wild animals roam free in the bird sanctuary, so cohabitate peacefully together.
  • Take in the calm of the tropical garden, but be mindful of what you leave behind and where you tread.
  • The animals in the sanctuary are still wild, please do not pick them up or try to touch them.

Beach & Social Club Membership

Join our exclusive Beach & Social Club for access to our full range of resort amenities throughout the year and become part of our Caribe Hilton family.

Resort Fitness Center with Peloton bikes, treadmills and other gym equipment.

Resort Perks

Access to Resort Facilities

Deals & Discounts

Deals & Discounts

20% off select services at Zen Spa Océano

Man clinking glasses with woman sitting at hotel bar with windows in the background.

Resort Perks

Members-only social events

Cabana setup on the grass overlooking the blue ocean.

Deals & Discounts

5% off cabana rentals.

Three sparkling colada drinks clinking at the hotel bar.

Deals & Discounts

Up to 20% off Food & Beverage