Spectacular sunsets. A turquoise blue sea. Gentle tropical breezes. At Caribe Hilton, you’re surrounded by beauty. And, with a comprehensive menu of amenities, we also make sure you’re surrounded by comfort. It’s all in the details at this luxury hotel in San Juan, Puerto Rico. Whatever will make your visit better, we’ve not only thought of it—we make sure you have it.
Our amenities include the following:
For Your Business Convenience
- Audio/Visual Equipment Rental
- Business Center
- Express Mail
- Meeting Rooms
- Photo Copying Service
- Secretarial Service
- Video Conferencing Available
For Your Family’s Comfort and Convenience
- Children’s Activities
- Children’s Menu
- Family Package Offered
- High chairs
For Your Comfort and Convenience
- Automated Teller (ATM)
- Baggage Storage
- Bar Area
- Beauty Salon
- Car Rental Desk
- Clothing Store
- Coin Laundry
- Concierge Desk
- Foreign Currency Exchange
- Gift Shop
- Laundry/Valet Service
- Local Area Transportation
- Luggage Hold
- Multi-Lingual Staff
- News Stand
- Room Service
- On-Site Convenience Store
- Safety Deposit Box
- Snack Shop
- Tour Desk
- Guest Activity/Recreation Desk
For Your Fitness and Recreation Convenience
- Fitness Room
- Sight Seeing Tours
- Tennis Court
- Video Arcade
For Your Accessibility Needs
- Accessible Rooms
- Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
- Accessible hotel restaurant
- Accessible parking spaces for cars in the self-parking facility
- Accessible public entrance
- Accessible route from the accessible public entrance to the accessible guestrooms
- Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area
- Accessible route from the hotel’s accessible public entrance to at least one restaurant
- Accessible route from the hotel’s accessible public entrance to the spa
- Accessible swimming pool
- Service support animals welcome
Spa and Health Club
Relax. Revive. Renew. When you visit the Olas Spa at the Caribe Hilton, these are the only things you’ll be focusing on. Everything else will simply fall away as you enjoy all that this full-service, 12,000-sq.-ft. San Juan hotel spa has to offer. From the healing hands that offer relief to a premier hair salon that provides the latest cuts and styles to the natural treatments of honey, sea salts, seaweed and mud that revitalize, you’ll leave here looking and feeling better than you ever imagined. And you’ll also be planning when you can come back again.
MAKING THE MOST OF YOUR VISIT
GIVE US A CALL
To schedule your service, please call 787.977.5500 or 1.877.888.OLAS Non-hotel guests may be required to provide credit card information to secure reservations. We confirm appointments 24 hours in advance. Our operating hours are Monday to Saturday 9:00 am – 7:00 pm, Sunday & Holidays 9:00 am – 6:00 pm.
Your appointment time will be reserved just for you. If you are unable to keep your appointment, please notify us 12 hours in advance to avoid charges. For all day spa packages we would appreciate a 24-hour notice. If cancellation policy is not observed, full amount will be charged to your account.
BE ON TIME
Your punctuality is greatly appreciated so that you can fully benefit from your services. All services will be adjusted to arrival time and could be affected due to lateness. Please allow al least 30 minutes before your appointment time to check in, enjoy our sauna and steam room or simply take a nice shower.
Upon entering the spa, please stop at the reception desk to check in and receive your personal daily locker and spa sandals. A spa robe and towel will be waiting for you at your locker. Our staff will give you a brief orientation on where everything is and how to enjoy the spa.
IT’S YOUR CHOICE
For all body treatments, undergarments are your choice. During all services, your therapist will cover you with towels and uncover the areas to be worked on. For all hydrotherapy treatments, a bathing suit is required.
Customer satisfaction is our priority. Please let us know about your spa experience by completing our comment card. Any situation you might have encountered must be informed upon check out.
All our services are available in gift certificate form. We can make suggestions and help create the perfect gift. Gift certificates have no redeemable cash value, are non-refundable, non-transferable and good for a year. Gift Certificates may be ordered by fax and delivery service is available.
For security reasons, children under the age of 18 are not permitted in the locker area, showers, sauna, steam and whirlpool. Children receiving spa services and accompanied by parent or legal guardian are allowed in spa facilities.
Gratuities are not included in the prices. Fifteen percent is customary, but it’s up to you. Also, gratuities are extended at the time of payment.
Taxes are not included in our prices.
Prices are subject to change without notice.
We accept Visa, Master Card, American Express, Discover and ATM.
Fitness by Precor® Health Club
You may be away on vacation or business when you’re at the Caribe Hilton. But, you don’t have to be away from your workout routine. Our state-of-the-art Fitness by Precor® health club is equipped with cardiovascular equipment—including treadmills, elliptical machines and upright bikes; free weights; and the latest in strength training machines. Additionally, certified exercise specialists conduct daily fitness programs, including water aerobics, yoga, circuit training, Pilates and others.
Monday-Friday: 6 a.m.-10 p.m.
Saturday and Sunday: 7 a.m.-9 p.m.
At Caribe Hilton, a family vacation is just that—a vacation for the entire family. Here, kids receive their own special VIP treatment—including a free gift given to any child under 12 and access to daily games and activities in our Kids Paradise Club. The Hilton Family Policy makes a family vacation even more enjoyable for adults at Caribe Hilton. It allows for the following:
- Children under 18 stay free (in room with adults)
- Children under 5 receive all meals at no charge
- Children 6-12 receive all meals at a 50% discount (with accompanying adults eating a regular meal at selected restaurants at each Caribbean hotel)
When it comes to family resorts in Puerto Rico, Caribe Hilton is a hands-down favorite among adults and kids alike!
Just because you’re on a business trip doesn’t mean that it has to feel like a business trip. At Caribe Hilton, you’ll strike the perfect work/life balance. Here, you’ll find state-of-the-art meeting facilities that offer an ideal venue for corporate events of any size. And, you’ll also find an ideal tropical oasis for unwinding at the end of the day. Making your business travel in San Juan an experience to enjoy is our business at Caribe Hilton.